Return Policy

 

POi BO accepts returns within 14 days from the delivery date provided that the items are returned in unused condition and in the original packaging.


Returning item/s from your online order can be completed in 3 easy steps:

 

1. Download and complete the RETURN FORM and email it to sales@poibo.net.

2. Print and apply the return label that you will receive via email on the parcel containing the item to be returned.

3. The courier will come to pick up the parcel at the address you indicated.

In case of exchange indicate the new size and / or color among those available. We will reserve the new item for you and, as soon as we receive your return, we will ship it to the indicated address, at no additional cost.

In the event of a return with a refund request, a deduction of €10 is required for the management of the return. The refund will be credited on the same payment method used for the purchase.